Refund Policy

Last updated: June 2026

30-day money-back guarantee

We want you to be satisfied with the CrawlFence Protection Report. If you are not happy with your purchase, you may request a full refund within 30 days of your order date.

How to request a refund

Our payments and refunds are processed by our Merchant of Record, Paddle. To request a refund:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Email us at contact@Novavision-strategy.com with your order ID and we will forward the request to Paddle.

Processing time

Approved refunds are returned to your original payment method by Paddle, typically within 5–10 business days depending on your bank or card issuer.

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